Client Relations Manager – Sign Flyers

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customer relations manager

Project manage and launch new or existing client programs
Delegate the day-to-day client requests to client support resources to ensure timely response and resolution
Participation and facilitation of client webinar and/or conference calls
Identify client’s business needs and requirements
Contact assigned list of accounts to ensure service satisfaction and take action on any items as a result of the interactions.
Identify areas of opportunity with product/service offerings and express them to product team
Bachelor’s Degree in Business Management, Marketing or other relevant field
3-5 years’ experience working in Program Management, Client Services, Call Center Management etc.
Experience in managing multiple business to business client relationships
Knowledgeable of operational/process workflow and developing solutions
Experience with communicating effectively with technical staff
Exceptional communication, presentation, and interpersonal skills
Strong organizational skills and attention to detail while handling multiple clients

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