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Account Specialist

  • Commerce data management
  • Manage phone inquiries
  • Process orders for shipment
  • Understand customer online needs and utilize this information to service needs more effectively
  • Establish customer relationships
  • Ability to multi-task in a fast-paced environment
  • Complete knowledge with MS Office
  • 1 to 3 years of E-commerce and customer service experience
  • Requires strong organizational and time management skills
  • Must be able to quickly learn and navigate through different computer software programs
  • Must be able to initiate and return written correspondence to customers via email
  • Must have strong verbal communication skills
  • Strong understanding of search marketing (SEO/SEM), targeted display/ video, retargeting, and mobile marketing, Digital sales experience required
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