Account Specialist
- Commerce data management
- Manage phone inquiries
- Process orders for shipment
- Understand customer online needs and utilize this information to service needs more effectively
- Establish customer relationships
- Ability to multi-task in a fast-paced environment
- Complete knowledge with MS Office
- 1 to 3 years of E-commerce and customer service experience
- Requires strong organizational and time management skills
- Must be able to quickly learn and navigate through different computer software programs
- Must be able to initiate and return written correspondence to customers via email
- Must have strong verbal communication skills
- Strong understanding of search marketing (SEO/SEM), targeted display/ video, retargeting, and mobile marketing, Digital sales experience required